If you search the internet for information about trends in e-learning, you’ll generally find the same general topics and techniques being promoted year after year, often wildly promising to revolutionise the way that your team learns. Tim Smith looks at some of the main trends in e-learning and what these mean in practice.
Blog
Are you monitoring customer outcomes?
Kirk Ford explains the six customer outcomes that the FCA expects firms to meet to achieve the fair treatment of customers.
Remote Regulatory Meetings
Most of us have had to adjust to virtual meetings during the Covid-19 pandemic but what extra steps and preparations should you take if you have an important meeting, such as one with the regulator?
Business Interruption Insurance Test Case Reaches Supreme Court
The FCA’s test case into whether business interruption insurance policy wordings cover the circumstances experienced during Covid-19 pandemic has reached the Supreme Court. The ruling will provide authoritative guidance on this matter.
Don’t Overlook ‘Soft Skills’ Training!
Tim Smith examines the importance of soft skills in the modern economy and the value that skills such as communication, numeracy and problem-solving have in the workplace.
The Importance of Wind Down Planning
If the worst happens and your business becomes unviable, what would you do to ensure an orderly departure from the market? Nathan Matthews explains the benefits of ‘wind-down planning’ to reduce the risk of harm to consumers and the market.
Putting on a Brave Face – Leadership in the time of COVID-19
Imposter Syndrome is reportedly on the rise among business leaders. As the coronavirus pandemic continues on, many have found leading through the crisis to be the most challenging experience of their entire careers. Jess Capper explains the damaging effects and how it can be managed.
Fitness, Propriety and Conduct in Financial Services
Firms have a responsibility to reasonably ensure staff are ‘fit and proper’ to carry out their roles. What should firms be doing to implement the FCA’s fitness and propriety requirements?
Creating a Culture of Learning – The Role of Managers
Engaging managers and executives is essential to ensure that learning and development teams are given the time and resources to deliver effective training and to make sure that training is focused on the needs of the business and the learner.