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Kay Godwin explores how e-learning allows firms and individuals to meet regulatory CPD requirements during the global pandemic.

Over the last year, we’ve seen an increase in the pace of change for training and development, moving further from the traditional model of classroom-based learning to a model where learning is entirely online. Tim Smith explores ways in traditional training material can be adapted for e-learning.

RWA is pleased to announce the appointment of Katherine Watkins as our new Head of HR Consultancy. Katherine outlines the HR issues that face brokers and business leaders and how the RWA HR team can help.

The United Kingdom’s transition from the European Union was completed on 31 December 2020 following years of intense debate and negotiation. How does this affect financial services?

Tim Smith explains how delivering an effective training course is a bit like telling a story. It needs a strong beginning, middle and end.

In December, the Financial Ombudsman Service (FOS) published its public consultation on its proposed plans and budget for 2021/22. The consultation highlights the challenges the FOS has experienced and how Covid-19 has impacted its work and plans for the next two years.

Investing in a platform to support Learning and Development across your organisation can be a significant commitment in terms of both time and other resources.  Tim Smith explains how reporting features can help demonstrate return on investment.

The FCA is launching a short consultation on guidance to help policyholders, insurance intermediaries and insurers judge how the presence of Covid-19, in a particular area, can be proved. The guidance will be launched as quickly as possible once the Supreme Court has made its binding judgement in the regulator’s business interruption insurance test case.

The impact of the Covid-19 pandemic has been wide reaching and, in many cases, has had a material impact on the value of the insurance products taken out by customers. By now, firms are expected to have carried out an assessment into product value.

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