49% of employees in businesses that foster a growth mindset feel the business also fosters innovation, leading to new opportunities and better outcomes for customers. In this article we will explore the benefits of a culture of growth mindset and how firms can implement this culture.
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FCA Publishes Findings from Fair Value Frameworks
With the countdown to the implementation of the new Consumer Duty entering its final months, the FCA has published a review on how firms’ approaches to fair value reflect the price and value requirements under the Duty.

A Broker's Duty Of Care: The FCA’s Consumer Duty
This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management. This week focuses on the FCA’s Consumer Duty.

Alcohol and Work Social Events - Changing Cultures
In 2022, Drinkaware found that 86% of people working in the private sector were more likely to say that there is an expectation to drink at work social events than those who work in the public sector. This article examines the changing attitudes towards drinking cultures in work social events.

A Broker's Duty of Care: Gathering Information and the Requirements of the Insurance Act
This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management. This week focuses on the Requirements of the Insurance Act.

How Learning & Development Can Improve Mental Health
This year’s Mental Health Awareness Week's theme is anxiety. Feelings of anxiety are normal in us all, but sometimes they can get out of control and have a negative impact on our mental health. In this article, we look at 5 ways learning and development can help improve mental health in the workplace.

FCA Proposes Changes to Multi-Occupancy Buildings Insurance
The FCA is proposing new rights and protections for leaseholders to improve the transparency of the multi-occupancy leasehold buildings insurance market.

A Broker's Duty of Care: Gathering Information and Switching Policies
This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management. This week focuses on information gathering and the high-risk factors in relation to changing insurers.

The Importance of Optimising Project Management in Insurance
Project management provides a structured approach to identify, assess, and manage risks throughout a project's life cycle. Ensuring that your team can effectively deliver projects, such as launching a new product or service, can give your firm a competitive advantage, deliver the best possible customer experience, and ensure your staff adhere to regulatory and compliance requirements.
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