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The FCA has published draft guidance on new powers that will allow it to move faster when removing regulatory permissions that are no longer being used by firms.

As the FCA has a Decision Notice upheld in the Upper Tribunal, Katherine Watkins looks at the potential implications of an individual’s behaviour - both within and beyond their professional role - from a conduct risk perspective.

The IDD requires insurance intermediaries to demonstrate the minimum necessary knowledge required for their role across eight core competencies – one of which is ‘business ethical standards’. Why is ethical behaviour in business important?

Are your complaints handling procedures up to date and in line with the FCA’s expectations? Kirk Ford outlines what firms need to consider.

Katherine Watkins explains why diversity must be priority for any employer in today’s financial services sector.

In this article, Laura Findlay focuses on financial wellness – where individuals feel in control of their current and future financial situation. Finances play a critical role in employee wellbeing so how can employers help?

An increased reliance on technology during the Covid-19 pandemic has highlighted the problem of digital exclusion. What impact could this have on vulnerable customers?

The government has announced that the end date for the temporarily adjusted Right to Work checks has now been deferred to 5 April 2022.

How has the pandemic affected mental health and employment? We explore what employers can do to support new and returning workers.

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