The FCA has published draft guidance on new powers that will allow it to move faster when removing regulatory permissions that are no longer being used by firms.
Integrity, Dishonesty and the FCA
As the FCA has a Decision Notice upheld in the Upper Tribunal, Katherine Watkins looks at the potential implications of an individual’s behaviour - both within and beyond their professional role - from a conduct risk perspective.
Ethical Behaviour in Business
The IDD requires insurance intermediaries to demonstrate the minimum necessary knowledge required for their role across eight core competencies – one of which is ‘business ethical standards’. Why is ethical behaviour in business important?
Complaints Handling – Are your procedures up to scratch?
Are your complaints handling procedures up to date and in line with the FCA’s expectations? Kirk Ford outlines what firms need to consider.
The Case for Diversity
Katherine Watkins explains why diversity must be priority for any employer in today’s financial services sector.
Digital Exclusion and Vulnerable Customers
An increased reliance on technology during the Covid-19 pandemic has highlighted the problem of digital exclusion. What impact could this have on vulnerable customers?
FCA Publishes Updates to General Insurance Pricing Practices Rules
The FCA has published updates to the rules it published earlier this year on General Insurance Pricing Practices.
FCA Releases FAQs Document on the Fair Treatment of Vulnerable Customers
The FCA has published a document highlighting the key questions and answers from its finalised guidance on the fair treatment of vulnerable customers which was published earlier this year.
FCA Consulting on Changes to Streamline Decision-Making
The FCA is proposing to change its decision-making processes, enabling it to make faster, more effective decisions. In doing so, it aims to improve how it tackles firms and individuals who do not meet the required standards.