Older workers make up a growing percentage of the UK workforce. Katherine Watkins looks at the areas employers need to consider in making their workplace inclusive.
FCA Announces Reforms to Decision Making to Tackle Consumer Harm
The FCA has announced reforms to its decision-making processes in order to address consumer harm.
FCA Update on Pricing Practices Senior Manager Attestation
The FCA has updated its web page, ‘PS21/11: General insurance pricing practices – amendments’, to provide an update on the Senior Manager Attestation.
The Dangers of Inadequate and Ineffective Appointed Representatives
The FCA is undertaking work which includes greater scrutiny of firms as they appoint Appointed Representatives (ARs).
FCA Publishes Latest Complaints Data
The FCA has released its complaints data for the period H1 2021.
Conduct Rules Training – Understanding the Requirements
The Conduct Rules apply to almost all staff who carry out financial services roles within a firm. Is your firm aware of the training requirements?
Celebrating 1 Million Open Badges
We’ve recently reached an exciting milestone on the Aviva Development Zone – in October 2021, we issued our one millionth Open Badge, representing one million successful course completions since the platform was launched.
CPD – Going Beyond the Minimum
Undertaking CPD allows individuals to better understand any changes in their industry and to maintain the necessary skills and knowledge to keep up to speed with their peers. This article looks at the benefits of a positive approach to CPD.
FCA Publishes its Perimeter Report 2020/21
The FCA has published its Perimeter Report for the period 2020/2021. In it, the regulator has called for ‘legislative change to address concerns beyond its remit’.