In our daily professional lives, the word ‘Condition’ holds particular significance, especially when it comes to Insurer Contracts. RWA’s Bruce Fayle explains why it is important to assess TOBAs appropriately.
Obligations to Customers
The FCA requirements for managing client expectations are well summarised in its 11 Principles for Businesses. RWA’s Kirk Ford examines how a firm’s obligations to its customers can be improved based on these principles.
“What doesn’t kill me will make me stronger”
Insurance brokers, like many businesses, have had a difficult year. However, even in a wind-down scenario, firms should always be mindful of the interests of their clients. Bruce Fayle shares the story of a broker who recently had to wind-down his business.
Warning for firms who have failed to comply with SM&CR
Are you compliant with SM&CR? The regulator has reminded firms who have not submitted details of Directory Persons to the Financial Services Register.
Customer Vulnerability: Why Diversity and Inclusion Helps
How can a diverse and inclusive organisational culture help firms understand the needs of vulnerable customers and deliver business benefit?
FCA Extend Implementation Period for Proposed General Insurance Pricing Practices Rules
The FCA’s consultation into general insurance pricing practices has now closed. Based on feedback received, the regulator will extend the implementation period should new rules be introduced.
Wind-down planning is not a wind up!
Carol Jenkins provides an overview of the areas that insurance brokers need to think about when compiling a wind-down plan.
Financial resilience surveys published by the FCA indicate that firms have experienced a significant decrease in liquidity during the Covid-19 pandemic. Kirk Ford explains why it is important for firms to have a wind-down plan in case they need to make an orderly departure from the market.