SM&CR

The gap analysis model helps learners better understand their weaknesses and the areas in which they need to improve. Evidencing this improvement is crucial, not only for personal and professional development, but from a regulatory perspective too.

SM&CR introduces more stringent requirements in respect of criminal record checks. What will these involve?  

With the introduction of SM&CR fast approaching for general insurance firms, it is worth considering the FCA’s stance on diversity and inclusion. Does your firm fully understand diversity and inclusion?

Nathan Matthews explains the role non-executive directors (NEDs) play in the governance of a company and the implications that SM&CR will have on their appointment.

Difficult conversations are inevitable – and it’s important to be able to handle them calmly and professionally when they do. Nathan Matthews looks at how difficult conversations can be managed.

A recent FCA speech explores the role technology has played in dramatically changing the insurance market. This article looks at why firms should also embrace these developments.

Statements of Responsibilities, which are required under SM&CR, are a useful and important way of documenting the accountabilities of senior managers. Amy Foster highlights why we need to understand our responsibilities.

A tendency to not challenge the status quo can result in ‘groupthink’. This can be a serious issue in organisations, especially if decision-makers consistently share the same opinions and are unprepared to challenge. Encouraging diversity may be the answer.

The FCA recently held a live panel discussion concerning the role of leaders in transforming culture in the financial services sector. With SM&CR on the horizon, improving conduct and culture is a priority for the regulator.