Consultancy Solutions

As firms continue to navigate their way through the pandemic, Jess Capper examines Operational Resilience and how small decisions can have big consequences in the future.

Returning to work after a period of absence can be a difficult adjustment. How can employers effectively support a return to work after absence?

As many businesses start moving back into the office, Jessica Capper shares her own experience of returning to the workplace.

Handovers are an important business process, particularly in financial services. How can organisations ensure a smooth handover process?

Due to the coronavirus pandemic, many employers are likely to turn to videoconferencing when looking to recruit. How can employers and potential recruits make the most of this new way of interviewing?

Insurance brokers are well-versed in determining customers’ wants and needs, along with establishing other factors such as affordability, each individual customer’s knowledge of insurance and fact finds. But how many have considered turning this profiling skill set towards marketing and growth?

Traditional business methods, such as networking, word of mouth and visiting clients, have been rocked as a result of the coronavirus pandemic. This will have left many brokers asking the question – where will new business come from?

With high streets beginning to reopen following months of lockdown, many brokers will be either preparing to reopen or readying themselves for an increase in footfall. What are the practical considerations surrounding the return to high street trading?

The ICO has issued guidance in relation to the collection of additional personal information as part of the process of providing a safe environment for staff during the Covid-19 pandemic. Amy Foster explains what this means for employers.