Blog

This article outlines why empathy matters, and how brokers can utilise it to ensure effective and sincere communication. 

The proposals aim to bolster the FCA’s operational resilience framework for firms and seek to establish a consistent, sufficient, and timely framework for reporting operational incidents and material third-party arrangements.

The FCA claim “effective challenge is essential” to Consumer Duty board reports.

This article explores the impact on and consequences for clients of consolidation within the broking market, and key factors which can influence whether consolidators serve to benefit clients, or risk compromising their client relationships, value, and offering.

This article explores steps insurance brokers can take to strike a healthier work-life balance in a fast-paced, high-pressure occupation.

The Ministry of Housing, Communities and Local Government has published a consultation seeking views on proposals to prevent freeholders, property managing agents and landlords from imposing opaque and excessive charges on leaseholders related to building insurance, often in the form of commissions.

NordPass, the password management platform, has unveiled its annual report showcasing the most used passwords for 2024. Is your password listed?

UKGI Learning Solutions is thrilled to announce an addition to our Design and Content team.

In response to widespread criticism of its proposals to publicise ongoing enforcement investigations, the FCA has amended its proposals and published, what it refers to as, the second phase of its consultation.