The MGAA (Managing General Agents’ Association) has announced details of feedback it received from the FCA as a result of its lobbying the regulator in relation to multi-occupancy buildings insurance commission disclosures.
Blog
Exploring the FCA’s review of firms’ approach to Consumer Duty complaints & root cause analysis
This article explores the FCA’s ‘good practice and areas for improvement’ findings following its review into firms’ approaches to complaints and root cause analysis.
It Starts With You: A More Personal Approach to Professional Development in 2025
This article explores how individuals can take ownership of their professional development this 2025.
FCA updates its Unacceptable Behaviour Policy web page
The regulator has published the minutes of the latest Wider Implications Framework Executive Level Meeting, and an updated log of live Wider Implications issues as of the end of November 2024.
FCA publishes Wider Implications Framework meeting minutes
The regulator has published the minutes of the latest Wider Implications Framework Executive Level Meeting, and an updated log of live Wider Implications issues as of the end of November 2024.
CII findings suggest "every insurance claimant should be treated as vulnerable"
The CII has published a summary of findings from its recent ‘Road to Consumer Trust’ roundtable, which explored how firms, practitioners and other stakeholders can collaborate to raise the standard of care offered to insurance policyholders following the introduction of the Consumer Duty.
How to address & improve performance issues: A focus on self-driven solutions
This article explores practical, employee-centric strategies brokers can employ to improve performance, secure sustained professional growth and development, and boost client satisfaction.
UKGI Ltd Welcomes Fast Lane Training and Consultancy
UKGI Ltd is delighted to announce that it has completed on the purchase of Fast Lane Training and Consultancy's book of regional compliance advisory and training clients, effective from the 1st January 2025.
ASA launch study into depiction of older people in advertising
The ASA has published a blog post after recently launching a project to consider how, and to what extent, depictions of older people in advertising may cause serious or widespread offence or harm.