Human Resources

As an individual involved in insurance distribution, you have an ongoing responsibility to keep developing your skills and expanding your knowledge to ensure the best outcomes for customers. However, as well as being a regulatory requirement, CPD offers you a chance to develop new skills and knowledge. How can CPD benefit your career prospects?

Just as the recruitment market had begun to stabilise after the COVID-19 pandemic with an increase in demand for remote working, UK businesses now face yet more economic uncertainty following the recent announcement of an expected recession. How can businesses navigate recruitment and workforce planning effectively as we start to face these new challenges?

The insurance industry is complex and ever-changing. Onboarding new employees can be a daunting task. However, with the advent of e-learning systems, the process of onboarding has become much more efficient and effective. In this article, we will explore how insurance firms can benefit from using the Development Zone to onboard new employees.

As many regulated firms enter a new CPD year, learning and development managers may be giving thought to how to plan and design new training material for their staff. Nicola Mathias, Training and Competence Consultant at RWA, looks at why firms should consider creating custom content to enhance their learning experience.

A recent publication from the FCA has indicated that while many firms are showing improvement towards diverse representation and inclusive cultures, there is still more that needs to be done.

The terms ‘equality’ and ‘equity’ are often used interchangeably, but in practice they are completely different. In this article we explore what they mean and how they can be implemented.

Many of us will recognise the feeling of being so overwhelmed by the number of tasks on our to-do list that we end up procrastinating and achieve very little. How might this affect us at work and what can we do to overcome it?

Monday 10th October is World Mental Health Day. How can employers support employees who are struggling with their mental health?

We recently discussed quiet quitting, a trend where workers complete only what is absolutely necessary for their role. But on the other side of the coin, what is quiet firing and how might it affect your employees?