Human Resources

In this article, James Best explores how to utilise constructive criticism positively to learn and grow.

This article explores key points from a speech delivered by Emily Shepperd, FCA Chief Operating Officer, which focused on the importance of establishing healthy firm cultures within the financial services sector to consumers, markets and economic growth.

Effective time management is essential for workplace productivity, especially when handling project work. Proper planning helps to meet deadlines, reduce stress, and ensure efficiency. In this article, Nathan Matthews explores tips for improving time management.

Work-life balance has been ranked more important than pay by employees globally, according to an annual international survey.

This article explores practical, employee-centric strategies brokers can employ to improve performance, secure sustained professional growth and development, and boost client satisfaction. 

This article outlines why empathy matters, and how brokers can utilise it to ensure effective and sincere communication. 

This article explores the impact on and consequences for clients of consolidation within the broking market, and key factors which can influence whether consolidators serve to benefit clients, or risk compromising their client relationships, value, and offering.

This article explores steps insurance brokers can take to strike a healthier work-life balance in a fast-paced, high-pressure occupation.

Finding time to meaningfully engage with learning and development alongside everyday tasks is not easy. This article explores effective strategies for building a sustainable habit of learning and continuous professional growth.