Jessica joined RWA in 2018, having graduated with a First Class Honours degree in Film Studies. Her role as a content designer involves developing new and engaging e-learning modules as well as assisting in the creation of articles for Insight.
Getting the Most Out of E-Learning Journeys

Investing in a learning and development platform for your organisation requires a significant commitment of time and resources. It is quite common to feel overwhelmed by the range of statistics and measures presented while implementing a new training platform. It can be challenging to determine what is essential. Although monitoring assessments and tracking progress data provides an overview of performance across your organisation, it only tells part of the story regarding engagement with the platform.
One of the benefits of the Aviva Development Zone is that the same platform powers the learning of a wide range of different firms, which gives us the opportunity to work with a diverse range of training teams – from an individual within a small firm with responsibility for training, right through to team leaders and managers of dedicated training teams responsible for training and development across multiple locations. This experience helps us to understand what is important when considering the range and depth of reports available.
Activities can be recorded whenever you attempt a task that is assessed on the platform. This includes the core gap analysis exercises linked to many of the courses in the Content Catalogue, as well as when completing the range of custom activities that can be added/created by your own firm, such as marking reading material as read or completing a custom quiz or custom task. The platform records data automatically and stores it in your Record of Learning.
The next measure is perhaps the most important: Continuing Professional Development (CPD) Record. While activity and progress records on the Development Zone are important, your CPD Record brings everything together to form a single, central record of how you have developed and maintained your knowledge and understanding, why you have done it and how it has influenced your performance. Unlike activities, CPD is not recorded automatically. This is because CPD should reflect your individual learning needs and should be related to the role that you perform.
Finally, analysis is provided through the reporting dashboard available to team leaders and supervisors providing access to customised analytics. This powerful suite of tools helps demonstrate how your organisation is using the platform, as well as provide additional help and support to make the most out of using different tools or highlighting areas such as strengths and weaknesses.
Each of these measures is important, and each provides valuable information about the learners in your firm. None of the measures tell the full story in isolation, so it’s important that you use a combination of all three before making key decisions and get a better understanding of how learners in your firm are performing.
If you are new to the Aviva Development Zone, we offer a 14-day free trial where you can try every feature and every course! Click here to find out more: https://mydevelopment.zone/