RWA Upgrades Aviva Development Zone E-Learning Platform For Regulated Professionals

RWA Learning, which provides the Aviva Development Zone, is excited to announce a major upgrade to its award-nominated e-learning system.

The Development Zone is the system of choice for over 16,000 professionals in the insurance and other regulated sectors and boasts an extensive catalogue of more than 500 regulatory, technical and business skills courses.

Well over a million course completions have been recorded within the platform over the past ten years, demonstrating the impact that the Development Zone has had in furthering training and competence in the general insurance sector.

The new version of the Development Zone will help build on this success, allowing professionals to develop and maintain competence in their roles and meet regulatory requirements in the carrying out and recording of Continuous Professional Development (CPD).

The upgraded system offers a range of new features, including:

  • an easy-to-use interface;
  • a new, intuitive CPD Recorder to demonstrate to the regulator and external bodies that firms and individuals are meeting CPD targets;
  • a robust reporting function which allows managers to track the development of learners quickly and effectively; and
  • a team management page that allows supervisors to assign learning and keep track of their team’s progress.

These features have been specially designed to allow regulated firms to deliver learning and development to their staff and evidence their CPD according to FCA requirements.

The Development Zone has hundreds of modules on key regulatory topics and products, including: the IDD Pathway, Consumer Duty, Vulnerable Customers, the Senior Managers and Certification Regime, Conduct Rules, Personal and Commercial Lines, Cyber Risks, Data Protection, and much more.

Firms can also upload their own custom content in a variety of formats, helping personalise the learning experience for the firm’s individual needs.

Richard McKenzie, Chief Executive of the UKGI Group’s Consultancy Division  (RWA’s parent company) said:

“We are thrilled to announce this upgrade to our learning management system. We understand the importance of firms keeping up to date with technical knowledge and current regulation. This upgrade will help our clients do just that. Although CPD is a requirement for staff at all levels, we believe CPD can also help motivate individuals to improve performance and productivity and improve workplace culture. We are confident that it will prove to be a valuable tool for firms and their staff.”


John Nutter, Broker L&D Manager at Aviva said:

The Aviva Development Zone has been the cornerstone of our Broker Learning & Development proposition for many years now. We’re really pleased that the new and improved platform provides a significant step forward in capability and the new features will further support our brokers learning needs through the significant challenges that they face.”


The Aviva Development Zone offers a 14-day free trial, with no commitment, allowing users to experience the new features and see the benefits for themselves.

For more information about the Aviva Development Zone and to sign up for a free trial or a demo, visit or get in touch with our support team.

Email or call 01495 708037.


About the author

Nathan is a member of the senior management team at RWA and manages the company’s e-learning, content and professional standards department. He joined RWA as a content writer in 2016, on successfully completing his PhD. Nathan previously worked in the private, public and charitable sectors and has a broad range of experience, including research and analysis, project delivery, corporate governance, and team leadership.

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