Soft Skills, such as social skills, communication skills, emotional intelligence and more, allow individuals to communicate effectively with their colleagues and grow within a company. Someone who possesses these skills and who can effectively implement them will often be chosen to take on projects or lead teams. The absence of one or more of these skills can lead to a lack of coordination and productivity, or at its worst, a poor workplace culture.
Emotional intelligence is the ability to recognize and manage your emotions and the emotions of others. In an analysis of new employees who didn't meet expectations during the first 18 months on the job, 23% failed due to low emotional intelligence. The ability to understand those around you, as well as being aware of your strengths and weaknesses, means you are much more likely to build meaningful relationships, both with other colleagues and with potential clients.
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What makes a good leader? One of the main characteristics of good leaders is their flexibility and ability to change as circumstances alter. Leadership skills are highly sought after by employers and the ability to lead a team will result in greater success in projects and ultimately, better opportunities in the future.
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Setbacks and failures are inevitable; throughout your career, you will encounter roadblocks and disappointments. These moments can be powerful tools for improvement. Reflecting on what went wrong and identifying where changes can be made, will help you learn and develop.
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A survey conducted by LinkedIn asked 291 hiring managers what the most in-demand soft skills are. 57.9% listed communication as the most in-demand skill. Effective communication can improve the relationship between you and your peers as well as your superiors, which can in turn improve morale and efficiency. Communication skills not only support your workplace relationships but also determine your success in working with clients and business partners.
Development Zone users may want to explore the following courses:
Social skills help you build, maintain, and grow relationships with colleagues, clients, and new contacts. These skills are important to maintain and improve, no matter your position or experience level.
Development Zone users may want to explore the following courses:
If you’re not already signed up to the development zone, these courses and over 500 more are waiting for you. See what e-learning can do for your firm by visiting https://mydevelopment.zone/free-trial for a 14-day free trial.
About the author
Luke Forrest
Luke joined RWA from July 2022 - July 2023. He has 10 years of graphic design experience creating marketing material and 7 years of direct marketing experience, most recently working as a freelance social media marketing manager. Luke’s role at RWA involved overseeing RWA's social media channels and assisting with the creation of e-learning and blog content.
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