Change is Coming to the Aviva Development Zone

You may already have heard about upcoming changes to the Aviva Development Zone, and we’re pleased to announce that a new and improved version of the system is soon to be launched.

The Development Zone team has been working hard behind the scenes to ensure that the new system retains the same great features and content you’re used to, but with lots of improvements too. Learners will be contacted by the customer service team over the coming weeks regarding changes to the platform, which will have a fresh new look and enhanced useability.

Learners can look forward to:

  • A fresh, modern look
  • Curated course catalogue of over 500 modules including the IDD Pathway, Conduct Rules scenarios, and FCA regulation and insurance product lines courses
  • Added data security and operational resilience
  • A simplified search function
  • ‘Fewer clicks’ to reach their learning

Most importantly, there will be continuity with the previous version of the Development Zone, with learning plans and CPD records transferred seamlessly across.

We look forward to welcoming you to the new system over the coming weeks.

More information about the changes coming to the Development Zone will be sent to supervisors and learners in the coming weeks, but if you have any queries in the meantime, please get in touch with the Development Zone team via

About the author

Alexandra joined the RWA team from 2021-2023. She has 10 years’ experience in customer-facing roles, having worked for large national companies including Lloyds Banking Group and British Gas.

She has experience in administration, responding to client queries and updating data records in line with Data Protection regulations. As Client Engagement Associate, Alexandra’s role involved building and maintaining excellent relationships with RWA’s e-Learning clients.

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