Our HR Team is Growing!

IHRS, the Human Resources branch of RWA, is delighted to welcome Laura Findlay, the newest member of the team. We spoke with Laura to find a bit more about her and her new role.

Hello Laura – Welcome to IHRS. Tell us a little about yourself.

LF: I am a qualified HR professional with 20 years’ experience with Financial Services, the majority of which has been within insurance. I have recently joined IHRS as a Senior HR Consultant and I am thrilled to be working with Katherine and her team.

I practice a flexible and commercial approach to HR and am familiar working with multi-site HR requirements. I am highly organised and believe forward thinking and planning allows us to be dynamic in an ever-changing business world. Now is an incredibly exciting time to be joining IHRS and I see this as a once in a lifetime opportunity.

What made you go into HR?

LF: For me it is getting the people equation right. This is a slightly intangible concept, but it is critical to achieving high performance. It is the equivalent of the chemistry between two friends or a group of friends that makes their relationship lasting and effective.

I enjoy using my interpersonal skills to liaise with people at all levels in the organisation, assisting with problem-solving in a pragmatic and highly self-motivated way. I am passionate and enthusiastic in making positive changes in an organisation’s people strategies and partnering with teams to solve issues with a logical and methodical approach.

What do you enjoy most about HR and working with clients?

LF: I enjoy working with commercially strong, professional change leaders. Above all, I enjoy being seen as a team builder with a strong reputation for delivery. The “go to” person who will help wherever possible.

What are you most looking forward to in your new role?

LF: During my interviews with Katherine, I knew instantly that I wanted to be part of IHRS from its infancy.  IHRS is reinventing how HR business support positively impacts organisations without the need for permanent in-house HR.  Their goal is simple – to provide access to talented coaches and advisers for brokers and business leaders in order for them to have the support and breathing space they need to run their businesses successfully.

What does good HR feel and look like to you?

LF: Good HR to me feels, lives and breathes for happy, engaged and fulfilled employees.

Employees need to trust their employer. They want to know, when they talk to their boss, colleagues or HR and share an idea, the person they are talking to is listening to them. Good HR to me is when an organisation listens to its employees and treats them fairly.

Workplace stress and the related mental health implications are not a new phenomenon. It’s taken coronavirus to call attention to another global workforce crisis—employee mental health.

Good HR to me puts vast importance on emotional intelligence and how it improves employee performance, wellness and stress levels. To effectively develop a culture of mindfulness and self-reflection I believe it is important to have training sessions that provide practical exercises and take-aways to improve EQ, listening skills and empathy.

What is one interesting fact about yourself that many don’t know?

LF: I have a quite an unusual and diverse heritage. I was born in Greenwich, London, to an Irish father and a mother from India, who is also a mix of Danish and Burmese.

I am also the world’s worst ice skater!

For more information about our HR services and how IHRS can help you, please contact Katherine Watkins at kwatkins@ihrsolutions.co.uk, call direct on 07566 766954 or call our helpdesk on 01604 709509.

About the author

Katherine is a member of the senior management team at RWA. She has over 20 years’ international experience working in HR, across various sectors, including financial services, insurance and regulated environments. Over the years, she has collaborated with some exceptionally talented HR professionals, with whom she has joined forces on special projects. Her network of HR professionals provides advice and training to companies and other HR teams.

In her role with RWA, Katherine heads up RWA’s Human Resources Consultancy and provides objective support to firms on employment law and HR issues. She uses her extensive skills and knowledge to work with firms to help them develop strong and resilient HR strategies and establish healthy organisational cultures.

Katherine holds a degree in Business Administration and Management from the University of Northampton and a Postgraduate Diploma in Human Resource Strategies from London Metropolitan University. She is a Fellow of the Chartered Institute of Personnel and Development (FCIPD).

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