As the FCA and professional bodies continue to focus on the CPD being undertaken by individuals, and the competence of those working within the financial services sector, it’s more important than ever to review the way that you deliver training within your organisation and ensure that you get the maximum benefit from the experience of your staff.
In some organisations, learning and development is completed by individuals in isolation from their peers, focusing on their own personal needs rather than those of the wider team. However, many organisations find that for L&D to be truly successful, the best approach will incorporate shared learning experiences. It can sometimes be easy to forget that our personnel are one of the most important training assets within our organisation – there really is no substitute for experience and the skills that are developed by performing a role over time.
Online learning platforms, including the Development Zone, provide new opportunities for organisations to explore shared learning, both within teams, within the organisation as a whole, and within the wider profession.
By allowing your learners to share their skills and experience with others, you are enabling the whole team to become smarter and more effective. You may also find that allowing individuals to take the lead in sharing their knowledge empowers them to develop further, and perhaps even explore new roles within your organisation.
It’s important that there’s a structure in place to assist with this process, whether the training takes place with learners in the same physical location, online or even a blend of both. Whichever delivery method you choose, the Development Zone provides a whole range of tools that can help.
For example, if you hold a workshop with learners in a single location, the Development Zone can still be used to log the session as part of their CPD Record, and provide a safe space to store reflections on what has been learned and potential development needs. If your organisation uses the “My Role” feature on the platform, this can even be linked to the requirements of their role.
If you’re intending to run a session that includes groups of learners from across a larger organisation or has limited spaces available, you can even use the “Offline Event” custom content type to manage the booking process for the training session, including seeking approval from line managers, and managing waiting lists for places.
You might also ask learners to complete an exercise following a face-to-face session where, for example, they produce a case study applying what has been learned to their own role. This would be ideal as a Custom Task on the Development Zone, with the ability for supervisors to provide appropriate feedback to individuals.
Alternatively, you might prefer an online only solution, such as completing the Supervisor Online pathway and getting feedback from one of our team of experienced supervisors and learning and development professionals.
You might even want to consider hosting a webinar to allow ideas to be shared and discussed in a less formal manner. Using the Shared Webinar feature on the Development Zone, you can take this further by inviting external speakers or participants to get involved in your training. (More information about this can be found in the downloadable guide – “How To: Host a Shared Webinar on the DevZone” via the DevZone Help Centre on the platform.)
And, of course, whichever approach you take, you can also use the Group CPD features to assign basic CPD records to all participants and ensure that everybody has a record of what was covered in the session.
As always, more information about all of the features mentioned can be found in the DevZone Help Centre, available via the Support option at the top of every screen on the Development Zone.