Top Tips: FCA Fees and GABRIEL Passwords

Here are a couple of tips, which each broker may wish to consider:

FCA Fees

We know it's not the most popular of topics, but we would like to remind firms that they can opt to receive their invoices for the annual fees online.

Many firms now do this, but if your firm has not yet registered for this and wishes to do so, please email the FCA fees team at The invoices will start being issued in July.

GABRIEL Logins and Passwords

Forgetting a password or login details for websites can be really frustrating and the FCA password reset system always seems a little cumbersome and time-consuming. Well, that is no longer the case. The FCA has revamped its system and you can now:

  • Use your registered email address as your username.
  • Register all types of email domain addresses. This means you (as well as all of your users) can use an email address that doesn’t just end with .com or
  • Reset your password by using the new self-service tool. You will no longer have to answer the security questions.

So, if you have any problems in future, they should hopefully be much easier to resolve.

About the author

Terence has over 35 years' experience in the Financial Services environment, covering general insurance, investments and mortgages.

Before joining RWA, Terence worked for a large PLC insurance brokerage in Manchester, overseeing some 20 acquisitions. He served as Compliance Director at RWA from 2011 to 2018 and has worked with insurance broking firms of all sizes across the UK. He has a particular interest in Financial Crime and the protecting the insurance broker. Terence previously served as Executive Chairman of the Association of Professional Compliance Consultants (APCC), the professional body for the compliance consultancy sector.

Get RWA Insight In Your Inbox

Regular business news and commentary delivered direct to your inbox each week. Sign up here