The CII has published a summary of findings from its recent ‘Road to Consumer Trust’ roundtable, which explored how firms, practitioners and other stakeholders can collaborate to raise the standard of care offered to insurance policyholders following the introduction of the Consumer Duty.
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How to address & improve performance issues: A focus on self-driven solutions
This article explores practical, employee-centric strategies brokers can employ to improve performance, secure sustained professional growth and development, and boost client satisfaction.

UKGI Ltd Welcomes Fast Lane Training and Consultancy
UKGI Ltd is delighted to announce that it has completed on the purchase of Fast Lane Training and Consultancy's book of regional compliance advisory and training clients, effective from the 1st January 2025.

ASA launch study into depiction of older people in advertising
The ASA has published a blog post after recently launching a project to consider how, and to what extent, depictions of older people in advertising may cause serious or widespread offence or harm.