The FCA has commenced its review into firms’ treatment of customers in vulnerable circumstances by writing to selected firms asking them to take part in a survey.
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Which? calls on FCA to act to protect consumers as APRs up to 40% for monthly car insurance payments
Which? has called on the FCA to take action to protect consumers after it revealed those paying monthly for car insurance are being charged annual percentage rates (APRs) of up to 40%.
BIBA urge government to revise position on IPT
BIBA has again urged the Government to revise its position on Insurance Premium Tax (IPT) following the release of another record annual UK provisional tax receipt figure.
Leading by Example: The Importance of Senior Managers Undertaking CPD
Firms are required by regulation to ensure employees maintain adequate knowledge of eight core competencies (as set out in SYSC 28.2.2R:as transposed from the IDD), the Individual Conduct Rules, and how these apply to their role. Annual CPD requirements are designed to support and demonstrate this knowledge and assess an employee’s competency in their role.
FCA warn lenders to make provisions for potential pay-outs amid motor finance probe
The FCA have released a statement warning motor finance companies to ensure they reserve money for potential pay-outs, as it continues its probe into discretionary commission arrangements (DCA).
FCA publishes findings from latest Financial Lives cost of living re-contact survey
The FCA has published the findings from its latest Financial Lives cost of living re-contact survey.
From the Classroom teaching to Online learning – A personal experience
In this article, UKGI Learning and Design Specialist, James Best, reflects on his transition from teaching in a classroom to developing e-learning content, and looks forward to delivering value to learners by positively impacting their CPD experience.
Cost of UK car insurance up by a third compared with just 2% in France
Comparisons in the cost of car insurance show stark rises in the UK compared with significantly lower increases for cover across the rest of Europe.
FOS expects complaints to rise by 15% to 210,000 in 2024/2025
The FOS now expects a caseload of 210,000 complaints in 2024/25- a 15% rise from its previous prediction of 181,300 and 27% more than it recorded in 2022/23.