The cost-of-living crisis has led to a rise in fraudulent insurance claims. Allianz Commercial has reported an 11% increase in fraud claims costing around £70 million. This article explores the most common methods of fraud that insurance firms need to be aware of.
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The Duty of Care: Some Practical Exercises
This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management. This week we really are putting into practice what you have learned as we offer three scenarios and a practical exercise to better understand latent risk.
Reflective Statements – Why They Matter
A reflective statement is an important part of the learning and development process for brokers. In this article, Nicola Mathias highlights why they are necessary and suggests what you may want to include in your reflective statement, when completing your Development Zone CPD record.
Cyber Risks: Staying Vigilant over Weekends and Bank Holidays
The Easter holidays may have drawn to a close, but with more bank holidays – and a royal coronation – soon approaching, it is important to remember not to let our guard down when it comes to cybersecurity.
The Critical Role Learning and Development Professionals Have Within Insurance Firms
Learning and Development professionals play a crucial role in ensuring that insurance firms remain competitive and compliant by developing the knowledge and skills of their employees. Although CPD is a requirement for insurance firms it can offer many additional benefits for insurance firms. In this article, we look at 5 benefits Learning and Development professionals bring to insurance firms.
The Duty of Care: Acting with Reasonable Skill and Care
This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management. This week focuses on the standard of care and competence that insurance brokers need to demonstrate when carrying out their work.
Why Blended Learning is the Future of Employee Upskilling
In the competitive insurance industry, firms face constant challenges to meet the demands of customers and offer innovative products and services. To achieve this, insurance firms require skilled and knowledgeable employees. Blended learning offers a flexible way to ensure employees are up to date with the latest technologies and trends to give your firm a competitive advantage.
A Broker's Duty of Care: Gathering Information and Latent Risk
This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management. This week focuses on how insurers can gather information and latent risk.
Cost of Living: How firms can support customers in financial difficulty
The rising cost of living has put significant pressure on families, the FCA has urged firms to help consumers make good financial decisions. How can firms ensure they are doing enough to provide their clients with appropriate support and care?