Under IDD, everyone within the industry who sells, transacts or processes contracts in relation to the sale of insurance products will need to accrue a minimum number of CPD hours. Stu Rolls, director of e-Learning at RWA, outlines how the Aviva Development Zone can help you to both meet and record CPD activity requirements.
Blog

New courses available on the Development Zone
The Development Zone course design team has been hard at work adding new learning material to our ever-growing course catalogue.

My e-Learning Journey - An Interview with Liam Goodall
Liam Goodall joined RWA on a two-month contract to assist in some important project work. As part of this process, we were keen to help Liam broaden his understanding of the world of work and provided him with access to My Development Zone.
All RWA staff are encouraged to use our flagship My Development Zone online learning system for on-demand learning as a tool to plan and evaluate performance and Liam was no exception. He has kindly agreed to tell us more about his experience so far.

RWA Gains Cyber Essentials Certification
RWA is proud to announce that it has gained Cyber Essentials certification.

The importance of maintaining an open dialogue...
If someone in your company has a dialogue with a client by email, telephone or letter, would you know what was said or agreed?
