It has been drawn to our attention that fake emails are being circulated, which appear to be from the FCA. Here's what you need to know...
Upcoming changes to credit and debit card charges - Are you ready?
Terence Clark, chairman at RWA, highlights the upcoming changes to card charges, following the implementation of the EU Payment Services Directive.
How can your firm benefit from bite-size face-to-face training?
Training should not be a ‘one size fits all’ process. Each firm will have areas of competence and areas for development, and each member of staff will respond to different learning styles.
Developing a robust training plan, which considers the needs of both the firm and the individual, is a key step in meeting T&C needs.
What differentiates your firm from your competitors?
How can you create key points of differentiation for your firm, which are truly valued by your customers?
Digital Innovation: "Tell me what you do…"
Knowledge exchange is a powerful tool that should be in any business leader’s skill set.
Defining your firm's standards of behaviour
What are ‘standards of behaviour’, why are they important, and how can they be assessed?
Visit the My Development Zone stand at Digital Festival 2017
If you would like to learn more about effective e-Learning, visit the Digital Festival and put My Development Zone to the test.
The role of your customers in the innovation process
Many businesses struggle to innovate, grow and change. If you are considering ways in which you can overcome barriers and focus on the enablers of innovation, your customers are a great place to start.