As a regulated business, knowing where your T&C red flags are is important. But for many businesses, the process of identification is as similarly hit-and-miss as the Minesweeper game, combining an element of skill, with a fair amount of guesswork...
Blog
Engaging Leadership to Improve Productivity
CEO of RWA, Tom Wood, outlines why engaging leadership is so important in the workplace, and showcases how RWA engages its employees to deliver positive business results.
TOFU MOFU BOFU
TOFU MOFU BOFU – Whilst it sounds like the name of a posh new ‘fusion’ restaurant, it’s actually a well-used acronym within marketing, which deserves wider acknowledgement and understanding.
Q2 2017 Summary of FCA Communication Documents
The team at RWA has compiled its quarterly review of the Financial Conduct Authority's communication documents, covering the period from April - June 2017.
If you are an appointed person, or are responsible for compliance within your firm, it is important that you scan through the review, to keep up to date with the latest FCA documentation.
IG Doors adds value with Welsh made workplace e-Learning solution
IG Doors, the South Wales based manufacturer of high-quality composite doors, has become the latest business to sign up the My Development Zone e-Learning platform, which is designed and built by RWA.
General Data Protection Regulation (GDPR) - A brief guide
The new General Data Protection Regulation (GDPR) comes into force on 25 May 2018, replacing the Data Protection Act (DPA) 1998.
As GDPR will have a significant impact, RWA has prepared a briefing document, which summarises what we know so far and outlines its applicability to the insurance sector.
Kelliher Insurance Group opts for Aviva Development Zone
Kelliher Insurance Group has appointed RWA to deliver the Aviva Development Zone e-Learning platform as part of its ongoing staff training and competence programme.
Let's talk about water…
Kate Foreman, director of people and learning at RWA, outlines the importance of staying hydrated.
The Financial Ombudsman: Unreasonably reasonable or reasonably unreasonable
In his latest blog, Roger Franklin, head of insurance litigation for Edwin Coe, reflects on the recent judicial review, which has confirmed that the Financial Ombudsman Service has discretion to depart from the relevant law, so that it can do what is fair and reasonable in all the circumstances. But how is that discretion exercised?