March | 2017 | Blog | UKGI Insight

Human Resources , Insurance Brokers , FCA Compliance

Regulated Referencing

From 7th March 2017, banks and insurers will be required to comply with the requirement to issue mandatory regulatory references. Financial Services practitioners have been issuing regulated references for years, but does it have any impact on brokers?

Well yes, almost certainly because it is expected that these rules will be rolled out to all PRA and FCA authorised firms in due course, although a firm date has yet to be set.

02 Mar 2017 Kate Foreman

Insurance Brokers , Aviva Development Zone , FCA Compliance

Continuing Professional Development or CPD – A few thoughts…

Insurance broking staff are busy people and it is all too easy to forget to record CPD, or to not fully appreciate the types of activity that can count towards CPD targets. Many people will do far more CPD than they realise or record.

Terence Clark, chairman at RWA provides an overview of CPD best practice, and how a bespoke training procedure can help simplify the planning and recording process.

01 Mar 2017 Terence Clark

Insurance Brokers , FCA Compliance

Treating Customers Fairly

It is the responsibility of every firm to ensure that their customers are treated fairly.

In his latest Insight article, Kirk Ford, business manager at RWA, provides a brief overview of the core principles, which are at the heart of a robust TCF framework.

01 Mar 2017 Kirk Ford

Leadership , Growth , Customers , People , Business Solutions , Consultancy Services , Human Resources

It's good to talk

It is becoming more and more common for businesses to be faced with a team scattered around the country, or even the world. Team Leaders and Managers can often be faced with many problems thrown up by the physical distance between the members.

Amy Foster, operations manager at RWA Solutions, explores the challenges that working effectively with a remote team can present.

01 Mar 2017 Amy Foster