A 'how to' guide to explain why staff supervision is so important, and what represents 'best practice' in terms of monitoring staff, gathering evidence, and keeping records.
Are these the seven most expensive words in business?
Solutions for a Changing World
Culture – Are you massaging the ooze?
Strong business planning and forethought is vital to ensuring that a truly defined customer centric culture is established and maintained.
Exit Planning – Selling your business
In recent years, much has been written about achieving growth through acquisition. However it is easy to forget that for every announcement of an acquisition, there is a business that has been sold by its owners.
Initial Disclosure Documents (IDD) - A Reminder
A gentle reminder, that with effect from 27th March 2017, the Initial Disclosure Document (IDD), that is one of the mechanisms for meeting the FCA’s regulatory disclosure requirements, will be withdrawn in its current form by the regulator and CANNOT be used after that date.
Can I see your vulnerable customers policy?
As someone who has a vulnerable close relative, I have seen first-hand how a robust vulnerable customers policy can make dealing with utilities and banking a lot less stressful for all involved (both for the vulnerable customers and their families).
RWA Solutions Strengthens Team
RWA is delighted to announce that Steve Walton has joined the RWA Solutions team as Senior Governance, Risk and Compliance Consultant.
The Aviva Insurance Masterclass - Spring 2017