The mindset of a customer is more forward-thinking than ever. Is it enough for a business to just deliver a service well, or do they also need to plan ahead to avoid future problems and respond to changes in the market? Tom Wood considers why getting ‘stuck in the present’ may be a risk for businesses.
Leadership and Organisational Culture
The FCA recently held a live panel discussion concerning the role of leaders in transforming culture in the financial services sector. With SM&CR on the horizon, improving conduct and culture is a priority for the regulator.
The Ultimate Sanction?
This month the US announced the tightening of sanctions previously imposed on Iran. Since withdrawing from the Joint Comprehensive Plan of Action (designed to arrest the development of an Iranian nuclear capability) the US had already imposed sanctions on a variety Iranian exports – notably in November 2008. An important element is the withdrawal of waivers, which allowed some countries to continue purchasing Iranian oil, shielded from US action.
Honesty, Integrity and Employment Tribunals
Failing to be honest may be costly. The judgement in a recent Employment Appeal Tribunal, shows that the credibility of evidence offered by a claimant, witness or respondent in legal proceedings may be considered in fitness and propriety assessments.
Increase in Cyber Attacks on UK Firms
Research has indicated that there has been a sharp increase in UK firms reporting cyber attacks in 2019, with many businesses “incorrectly” assuming that they are not at risk. Is your firm prepared to deal with the threat of cyber-crime?
FCA Publishes Decision Notices Against Directors for Acting Without Integrity
The FCA has published Decision Notices against three firms and five individuals for acting without integrity.
HMRC in ‘Significant Breach’ of Data Protection Rules
HM Revenue and Customs (HMRC) has been found to be in ‘significant breach’ of data protection law by the Information Commissioner’s Office (ICO) and must now delete some five million voice recordings.
CPD – A New Starter’s Perspective
By adopting the right attitude towards CPD, you will be well placed to maintain competence and develop in your role. Design and Content Assistant, Jessica Capper, reflects on how recording CPD has benefited her and helped her progress in the first six months of her role at RWA.