Blog

The mindset of a customer is more forward-thinking than ever. Is it enough for a business to just deliver a service well, or do they also need to plan ahead to avoid future problems and respond to changes in the market? Tom Wood considers why getting ‘stuck in the present’ may be a risk for businesses.

The FCA recently held a live panel discussion concerning the role of leaders in transforming culture in the financial services sector. With SM&CR on the horizon, improving conduct and culture is a priority for the regulator.

This month the US announced the tightening of sanctions previously imposed on Iran.  Since withdrawing from the Joint Comprehensive Plan of Action (designed to arrest the development of an Iranian nuclear capability) the US had already imposed sanctions on a variety Iranian exports – notably in November 2008.  An important element is the withdrawal of waivers, which allowed some countries to continue purchasing Iranian oil, shielded from US action.

Failing to be honest may be costly. The judgement in a recent Employment Appeal Tribunal, shows that the credibility of evidence offered by a claimant, witness or respondent in legal proceedings may be considered in fitness and propriety assessments.

Research has indicated that there has been a sharp increase in UK firms reporting cyber attacks in 2019, with many businesses “incorrectly” assuming that they are not at risk. Is your firm prepared to deal with the threat of cyber-crime?

The FCA has published Decision Notices against three firms and five individuals for acting without integrity.

HM Revenue and Customs (HMRC) has been found to be in ‘significant breach’ of data protection law by the Information Commissioner’s Office (ICO) and must now delete some five million voice recordings.

By adopting the right attitude towards CPD, you will be well placed to maintain competence and develop in your role. Design and Content Assistant, Jessica Capper, reflects on how recording CPD has benefited her and helped her progress in the first six months of her role at RWA.

The RWA team will be attending the BIBA 2019 conference in Manchester on 15 and 16 May. Please get in touch if you'd like to meet with us. We hope to see you there!

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