Blog

Joint research published by Howden and Boston Consulting Group (BCG) highlights the crucial role of insurance in enabling the climate transition and warns that significant challenges lay ahead for the sector.

To mark Pride Month 2024, this article explores how the financial services sector can take meaningful steps to cultivate inclusive, safe, and supportive workplaces, and the importance of doing so for both employees and the customers they serve within the LGBTQ+ community.

This article explores how UKGI Learning Solutions plans to boost learning and engagement by transforming the approach to e-learning courses. 

This article will explore why the value of insurance brokers means that they will never be displaced by AI.

This article explores how firms can build operational resilience, why it is important, and how it aligns with other regulatory and ethical obligations.

New research suggests that customers are putting more effort into shopping around for better insurance deals. This article highlights some of the key findings.

Being productive is what many of us strive for. However, being a perfectionist in the workplace can have a negative impact on your productivity. So, what can we do to ensure that our productivity is not being compromised by our need of perfectionism?

Understanding and supporting vulnerable customers is crucial in the insurance industry. It's essential to be able to recognise the characteristics and drivers of vulnerability to ensure fair treatment and appropriate support. This article examines the key principles and strategies to engage with and assist potentially vulnerable individuals.

Ten years ago, in May 2014, the FCA published the findings from its thematic review which shed light on inherent conflicts of interest within the business models of many general insurance intermediaries. Conflicts of interest remain a key concern for the regulator; this article outlines how intermediaries can ensure compliance with regulation and treat customers fairly.