Almost 20,000 financial promotions were withdrawn or amended in 2024 following FCA intervention—nearly double the number recorded in 2023, highlighting increased regulatory scrutiny over financial promotions and advertisements within the financial services sector.
Insurers
Key points from FCA speech: ‘Culture is contagious’
This article explores key points from a speech delivered by Emily Shepperd, FCA Chief Operating Officer, which focused on the importance of establishing healthy firm cultures within the financial services sector to consumers, markets and economic growth.
Winter Activities & Travel Insurance: Key Considerations for Brokers
In this article, James Best explores key considerations for brokers arranging or advising on insurance for winter activities in 2025.
Lords Committee calls on FCA to abandon plan to name firms under investigation
The House of Lords Financial Services Regulation Committee told the FCA that it has failed to make a convincing case for the proposed shift away from its current policy on publicising enforcement investigations, and it should abandon plans if it cannot resolve associated concerns.
Which? urge FCA to intervene as insurance claim rejections rise and consumer trust falls
Which? has called on the FCA to intervene and protect consumers, suggesting ‘flawed’ sales processes have led customers to overestimate their level of insurance coverage, attributing this to a rise in claim denials across key policies.
LIIBA launches 2025 Agenda
The London & International Insurance Brokers’ Association has announced the publication of its 2025 Agenda, titled “Restating the value of broking”, and announced a “ground-breaking project to quantify the monetary value of London’s brokers to the global economy”, known informally as the Brokers Matter project.
MGAA publishes FCA guidance regarding multi-occupancy buildings insurance commission disclosure
The MGAA (Managing General Agents’ Association) has announced details of feedback it received from the FCA as a result of its lobbying the regulator in relation to multi-occupancy buildings insurance commission disclosures.
Exploring the FCA’s review of firms’ approach to Consumer Duty complaints & root cause analysis
This article explores the FCA’s ‘good practice and areas for improvement’ findings following its review into firms’ approaches to complaints and root cause analysis.
FCA updates its Unacceptable Behaviour Policy web page
The regulator has published the minutes of the latest Wider Implications Framework Executive Level Meeting, and an updated log of live Wider Implications issues as of the end of November 2024.