Consumer Duty

The FCA has published its’ Consumer Duty Policy Statement and Finalised Guidance. What do firms need to know?

UK financial services regulation has evolved over the past sixteen years or so, as regulators have sought to provide positive outcomes for consumers and reduce the risk of harm in the market. Consumer Duty, however, takes this consumer-focused regulation to the next level. What should firms be focussing on?

The FCA has published its board minutes from a meeting on 26 May, covering, among other things, an update on the Consumer Duty.

RWA has launched a Consumer Duty Gap Analysis to help firms prepare for the new rules expected at the end of July. Is your firm ready?

Final rules are expected on the FCA’s upcoming Consumer Duty at the end of July. This will be followed by an implementation period that is proposed to end on 30 April 2023. What does the FCA’s Consumer Duty mean for firms?