FCA Compliance

The FCA has published a customer-focused web page announcing the implementation of the new Consumer Duty.  

As of 31 July 2023, the Consumer Duty is now in force. The FCA is expecting initiatives for improvement to come from the highest levels and will hold companies, including senior executives and boards, responsible for ensuring positive outcomes for consumers.

The FCA is carrying out additional work to revamp existing guidance on tackling illegal and non-complaint financial promotions on social media platforms.

The implementation deadline for the new Consumer Duty is now less than two weeks away. This article examines three key questions from the FCA which asks firms what they are doing to support customers with vulnerable characteristics.

The FCA is sending ‘Dear CEO’ letters to selected firms to participate in the second phase of their review of product governance and oversight arrangements.

How will the new guidance affect firms to provide customers with the right support they need through the increased cost of living?

This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management. This week focuses on PI Risk Management.

There’s just over a month left until the implementation deadline for the new Consumer Duty. Is your business prepared?

This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management. This week focuses on key man Insurance.