This article explores key points from a speech delivered by Emily Shepperd, FCA Chief Operating Officer, which focused on the importance of establishing healthy firm cultures within the financial services sector to consumers, markets and economic growth.
FCA Compliance

Lords Committee calls on FCA to abandon plan to name firms under investigation
The House of Lords Financial Services Regulation Committee told the FCA that it has failed to make a convincing case for the proposed shift away from its current policy on publicising enforcement investigations, and it should abandon plans if it cannot resolve associated concerns.

MGAA publishes FCA guidance regarding multi-occupancy buildings insurance commission disclosure
The MGAA (Managing General Agents’ Association) has announced details of feedback it received from the FCA as a result of its lobbying the regulator in relation to multi-occupancy buildings insurance commission disclosures.

Exploring the FCA’s review of firms’ approach to Consumer Duty complaints & root cause analysis
This article explores the FCA’s ‘good practice and areas for improvement’ findings following its review into firms’ approaches to complaints and root cause analysis.

FCA updates its Unacceptable Behaviour Policy web page
The regulator has published the minutes of the latest Wider Implications Framework Executive Level Meeting, and an updated log of live Wider Implications issues as of the end of November 2024.

FCA publishes Wider Implications Framework meeting minutes
The regulator has published the minutes of the latest Wider Implications Framework Executive Level Meeting, and an updated log of live Wider Implications issues as of the end of November 2024.

FCA publishes Consultation Paper on Operational Incident and Third-Party Reporting
The proposals aim to bolster the FCA’s operational resilience framework for firms and seek to establish a consistent, sufficient, and timely framework for reporting operational incidents and material third-party arrangements.

Boards should not act as ‘rubber stamp of approval’; effective challenge vital to Consumer Duty board reports, according to FCA
The FCA claim “effective challenge is essential” to Consumer Duty board reports.

FCA softens enforcement transparency proposals and seeks further consultation
In response to widespread criticism of its proposals to publicise ongoing enforcement investigations, the FCA has amended its proposals and published, what it refers to as, the second phase of its consultation.