Insurance Compliance

A key requirement for maintaining competence is keeping up to date with market activity and thinking...

G… D… P… R… Four letters that are nigh-on guaranteed to elicit a wide range of responses, depending upon the state of readiness of an organisation.

However, while much focus has been applied to fines, what may not have been considered are the potential commercial losses should data protection preparations not meet stakeholder requirements.

How customising your e-Learning content improves customer outcomes.

Consumer knowledge regarding personal data is increasing all of the time, and as customers become more 'savvy' about their data, privacy and GDPR as a whole, many brokers risk severe issues by not having suitable policies and procedures in place.

Affordability checks and creditworthiness - what is the insurance broker's role?

“A profitable broker is not a marker of quality, but a quality broker will always be profitable.” Anon

Terence Clark takes a closer look at one of the more significant changes introduced by the IDD.

The RAC falls foul of the FCA’s Renewal Transparency rules.

Terence Clark outlines two little-known changes regarding Authorisations and ARs under the Insurance Distribution Directive (IDD).