The mindset of a customer is more forward-thinking than ever. Is it enough for a business to just deliver a service well, or do they also need to plan ahead to avoid future problems and respond to changes in the market? Tom Wood considers why getting ‘stuck in the present’ may be a risk for businesses.
Leadership and Organisational Culture
The FCA recently held a live panel discussion concerning the role of leaders in transforming culture in the financial services sector. With SM&CR on the horizon, improving conduct and culture is a priority for the regulator.
Increase in Cyber Attacks on UK Firms
Research has indicated that there has been a sharp increase in UK firms reporting cyber attacks in 2019, with many businesses “incorrectly” assuming that they are not at risk. Is your firm prepared to deal with the threat of cyber-crime?
HMRC in ‘Significant Breach’ of Data Protection Rules
HM Revenue and Customs (HMRC) has been found to be in ‘significant breach’ of data protection law by the Information Commissioner’s Office (ICO) and must now delete some five million voice recordings.
Finding the Right Organisational Structure
A key element of the upcoming SM&CR is for firms to be able to show who is responsible for what within the organisation. With the right organisational structure in place, it will be easier to prepare for this regulatory requirement.
Leadership in Times of Change
Organisations need to adapt to survive so a good leader needs to manage change effectively. SM&CR is an example of a regulatory change that leaders will need to be prepared for. Nathan Matthews looks at the importance of strong leadership in times of change.
The Pitfalls of Social Media and the Workplace
Social media is a part of our everyday lives – but mixing social media and the workplace can be risky. What are the pitfalls you need to be aware of?
Setting the Agenda
How much time do we spend in meetings? Is it time well-spent? Meetings are an essential part of our working lives, yet they can easily lack direction and lose focus. Nathan Matthews explores how to keep meetings on track and productive.
Leading from the Top – Directors’ Duties
Implementation of SM&CR is fast approaching. There needs to be leadership and commitment at the highest level within firms to reasonably ensure compliance with the new regime. Nathan Matthews looks at the key role directors play in shaping a positive organisational culture.