A personalised email signature may have the greatest of intentions, but the judgement of those intentions lies with the recipient, not the sender.
Understanding the role and value of customer touchpoints
Have you ever really thought about all the ways in which your customer experiences your product or service?
My Development Zone Scoops Digital Award
RWA is proud to announce that the e-Learning platform, My Development Zone, won the ‘Best Use of Technology within Education’ award at the Wales Online Digital Awards 2018.
RWA Gains Cyber Essentials Certification
RWA is proud to announce that it has gained Cyber Essentials certification.
Kate Foreman elected as Chairman of RWA.
RWA is delighted to announce that its Director of People & Learning, Kate Foreman, has been appointed to the position of Chairman.
The Threat of Cyber Crime
It is vital for organisations, of all kinds, to be aware of, and safeguard against, cyber risks. The Development Zone’s course of the month for May is ‘Introducing Cyber Risks’, which provides an accessible introduction to the threats businesses face in the digital age. Moreover, it provides helpful steps to ensure that you have appropriate measures in place to protect your data and systems.
Launch of new training facility at RWA Central Office
RWA launches its new training facility with a 'GDPR for Small Businesses' training course.
Segmentation, targeting and positioning – it’s about quality, not quantity.
One of the most important steps in the development of a marketing strategy is the process of segmentation, targeting and positioning, or STP for short.