Chloe Morris explores effective ways to overcome ‘telephone anxiety’ and how to make phone calls with confidence.
Are you being watched? Workplace Surveillance is on the Rise
With remote working ongoing for many companies, some employers are looking for ways to monitor performance from afar. But can surveillance tools signal a recipe for disaster? Jess Capper investigates how.
Should Video Calls be Recorded?
The coronavirus pandemic has resulted in a shift towards home working, meaning that videocalls are becoming a regular feature of our working lives. But should these calls be recorded, and what might be the implications of doing so?
Supporting a Return to Work After Absence
Returning to work after a period of absence can be a difficult adjustment. How can employers effectively support a return to work after absence?
Back to Business - Returning to the Workplace
As many businesses start moving back into the office, Jessica Capper shares her own experience of returning to the workplace.
Managing Employee Quarantine Periods
Following the recent re-imposition of travel restrictions for those returning from Spain, how can employers manage these quarantine periods?
High Street - High Footfall?
With high streets beginning to reopen following months of lockdown, many brokers will be either preparing to reopen or readying themselves for an increase in footfall. What are the practical considerations surrounding the return to high street trading?
Balancing Data Protection with Covid-19 Workplace Safety
The ICO has issued guidance in relation to the collection of additional personal information as part of the process of providing a safe environment for staff during the Covid-19 pandemic. Amy Foster explains what this means for employers.
Home Schooling and Working from Home
Balancing home schooling while working from home is no easy task, but due to the coronavirus pandemic it has become a reality for many. Amy Foster looks at how this can be managed and what employers can do to help.