People

Research suggests that three-quarters of the UK workforce are unclear on the skills their employer requires them to have. However, under SM&CR, firms must take responsibility for their staff being fit and proper and must know and be able to show who does what.

A recent BBC Three documentary has raised important questions about what constitutes sexual harassment in the workplace. With SM&CR aiming to improve conduct at all levels, Kate Foreman explains why sexual harassment in the financial services sector is an issue that cannot be ignored.

It’s that time of year again… Kate Foreman highlights the importance of maintaining professional standards of behaviour, even when enjoying a seasonal celebration.

When auditing clients’ employment files, one of the main areas of weakness sits with one of the most important documents – the Contract of Employment. 

Tom Wood explores the barriers around physical and mental disabilities, why organisations should focus on the human first and not a disability and whether the word ‘disability’ is even appropriate in modern society.

The gap analysis approach to learning measures what you know, but more importantly, what you don't know.

RWA IDD / T&C Scheme Specialist, Nicola Mathias, explains how the Aviva Development Zone can help brokers get to grips with the IDD.

Is there ever justification for an employee who is on sick leave to be anywhere but in their sick bed?

Ask any employer how to build a dedicated and reliable team, and you're likely to get a lot of different answers. Neil Templar, operations manager for RWA, outlines the factors that he believes are crucial to effective team management.