All financial services staff will need to be trained in the Conduct Rules and how the rules apply to their individual roles. What needs to be done to implement effective Conduct Rules training?
Delineating Authority and Control
Managing and understanding the extent of authority and control within a company is a key element of ensuring good corporate governance. Nathan Matthews explores why having a delegated authority chart is an effective way of maintaining oversight and control.
Equipping Your Team for Success
For individuals to be able to contribute to the overall success of a business, it is essential that they understand their own role, and the responsibilities that it entails. Tim Smith explores the need for firms to have an effective Training and Competence scheme and how the tools on the Development Zone can support this.
Are you being watched? Workplace Surveillance is on the Rise
With remote working ongoing for many companies, some employers are looking for ways to monitor performance from afar. But can surveillance tools signal a recipe for disaster? Jess Capper investigates how.
Starting a New Job in a Global Pandemic
Starting a new job can be daunting at the best of times but particularly so during the current Covid-19 pandemic. RWA’s latest recruit Chloe Morris reflects on her first week at the company.
Should Video Calls be Recorded?
The coronavirus pandemic has resulted in a shift towards home working, meaning that videocalls are becoming a regular feature of our working lives. But should these calls be recorded, and what might be the implications of doing so?
The Demand for Soft Skills
Soft skills such as motivation, self-management, and problem solving have become even more crucial in the era of remote working. How can employees showcase these talents and what benefits can they bring to the workplace?
Supporting a Return to Work After Absence
Returning to work after a period of absence can be a difficult adjustment. How can employers effectively support a return to work after absence?