Human Resources

RWA is pleased to announce the appointment of Katherine Watkins as our new Head of HR Consultancy. Katherine outlines the HR issues that face brokers and business leaders and how the RWA HR team can help.

What has the Covid-19 pandemic taught us about purpose and culture in the financial services and how can we use these lessons to ‘build back better’ as we gradually return to ‘normality’?

Imposter Syndrome is reportedly on the rise among business leaders. As the coronavirus pandemic continues on, many have found leading through the crisis to be the most challenging experience of their entire careers. Jess Capper explains the damaging effects and how it can be managed.

All financial services staff will need to be trained in the Conduct Rules and how the rules apply to their individual roles. What needs to be done to implement effective Conduct Rules training?

Managing and understanding the extent of authority and control within a company is a key element of ensuring good corporate governance. Nathan Matthews explores why having a delegated authority chart is an effective way of maintaining oversight and control.

For individuals to be able to contribute to the overall success of a business, it is essential that they understand their own role, and the responsibilities that it entails. Tim Smith explores the need for firms to have an effective Training and Competence scheme and how the tools on the Development Zone can support this. 

With remote working ongoing for many companies, some employers are looking for ways to monitor performance from afar. But can surveillance tools signal a recipe for disaster? Jess Capper investigates how. 

Starting a new job can be daunting at the best of times but particularly so during the current Covid-19 pandemic. RWA’s latest recruit Chloe Morris reflects on her first week at the company.

The coronavirus pandemic has resulted in a shift towards home working, meaning that videocalls are becoming a regular feature of our working lives. But should these calls be recorded, and what might be the implications of doing so?

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