Human Resources

Emotions are inevitably a part of everyday experiences in the workplace, however, sometimes they can negatively affect your staff. In this article, we look at how being able to understand and regulate your emotions, as well as the emotions of others, can lead to success in management.

Introducing inclusive hiring practices is a good first step to creating a diverse workforce. But how can businesses ensure they create a culture of inclusivity that builds trust, provides employees with a sense of belonging, and helps to retain diverse talent?

Is your firm doing enough to promote the wellbeing of its employees? In this article, Regine Tse explores how firms can recognise and address wellbeing to promote a healthy, positive, and motivated working environment.

Aon's latest Global Market Insights Report suggests that remote working can make employees more susceptible to cyber-attacks and highlights the need for heightened cyber security measures. What steps can insurance companies take to safeguard their remote workforce from cyber threats?

As an individual involved in insurance distribution, you have an ongoing responsibility to keep developing your skills and expanding your knowledge to ensure the best outcomes for customers. However, as well as being a regulatory requirement, CPD offers you a chance to develop new skills and knowledge. How can CPD benefit your career prospects?

Just as the recruitment market had begun to stabilise after the COVID-19 pandemic with an increase in demand for remote working, UK businesses now face yet more economic uncertainty following the recent announcement of an expected recession. How can businesses navigate recruitment and workforce planning effectively as we start to face these new challenges?

The insurance industry is complex and ever-changing. Onboarding new employees can be a daunting task. However, with the advent of e-learning systems, the process of onboarding has become much more efficient and effective. In this article, we will explore how insurance firms can benefit from using the Development Zone to onboard new employees.

As many regulated firms enter a new CPD year, learning and development managers may be giving thought to how to plan and design new training material for their staff. Nicola Mathias, Training and Competence Consultant at RWA, looks at why firms should consider creating custom content to enhance their learning experience.

A recent publication from the FCA has indicated that while many firms are showing improvement towards diverse representation and inclusive cultures, there is still more that needs to be done.