Training Services

We’ve all sat through some dire training sessions, simply looking at the clock in mind-numbing boredom, waiting for it to end, and retaining very little of what we were taught. But Continuous Professional Development doesn’t need to be like that.

‘T&C’ - formally known as training and competence - is not a new idea. The General Insurance Standard’s Council launched their own rules and elements of these can still be seen today under the current FCA T&C rules. 

One of the most important factors when becoming a more effective learner is identifying the learning style that suits you best.

Without reflection, meaningful development can be hard to achieve.

CPD for some is a necessary evil, a tick box exercise or an inconvenience. Some feel they don’t need it, are too experienced or view it as a fluffy HR initiative. To be continuously professionally developing is quite a clinical endeavour.    

Imagine that you visited your doctor tomorrow for advice and discovered that she hadn’t updated her knowledge or skills since she qualified 20 years ago.  How confident would you feel about taking her advice?

Different professional bodies will have different requirements but fundamentally, it’s agreed that there are two types: structured and unstructured.

Wales based financial services consultancy, RWA, has teamed up with the Cardiff & Vale Credit Union to deliver bespoke specialist training in areas such as FCA Regulations, Dealing with Vulnerable Customers and Treating Customers Fairly (TCF).

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