Insurance brokers are well-versed in determining customers’ wants and needs, along with establishing other factors such as affordability, each individual customer’s knowledge of insurance and fact finds. But how many have considered turning this profiling skill set towards marketing and growth?
Where will new business come from?
Traditional business methods, such as networking, word of mouth and visiting clients, have been rocked as a result of the coronavirus pandemic. This will have left many brokers asking the question – where will new business come from?
Your Customers Expect More Than The Present
The mindset of a customer is more forward-thinking than ever. Is it enough for a business to just deliver a service well, or do they also need to plan ahead to avoid future problems and respond to changes in the market? Tom Wood considers why getting ‘stuck in the present’ may be a risk for businesses.
Segmentation, targeting and positioning – it’s about quality, not quantity.
One of the most important steps in the development of a marketing strategy is the process of segmentation, targeting and positioning, or STP for short.
GDPR guidance - The good, the bad, and the inaccurate
There is a vast amount of readily available information on GDPR, but how do you know if it’s all accurate and up to date?
TOFU MOFU BOFU
TOFU MOFU BOFU – Whilst it sounds like the name of a posh new ‘fusion’ restaurant, it’s actually a well-used acronym within marketing, which deserves wider acknowledgement and understanding.
General Data Protection Regulation (GDPR) - A brief guide
The new General Data Protection Regulation (GDPR) comes into force on 25 May 2018, replacing the Data Protection Act (DPA) 1998.
As GDPR will have a significant impact, RWA has prepared a briefing document, which summarises what we know so far and outlines its applicability to the insurance sector.
The General Data Protection Regulations (GDPR) - What you need to know...