Strong business planning and forethought is vital to ensuring that a truly defined customer centric culture is established and maintained.
Training, that’s a doddle, just give them a text book...
I have no issue with any individual who wishes to better themselves and take a path of formal study, but it should be relevant to their day to day activities and provide a direct benefit to them and you as the employer (after all, you may well be paying for it), rather than ticking any sort of box.
Your people want careers
It probably would not be unusual to assume that young adults are more entrepreneurial or prefer to move from one job to another, but a recent survey of 1,200 millennials (adults aged 18 to 34) conducted by EY and EIG has shown that people in this age range are more risk averse than we might think.
It's good to talk
It is becoming more and more common for businesses to be faced with a team scattered around the country, or even the world. Team Leaders and Managers can often be faced with many problems thrown up by the physical distance between the members.
Amy Foster, operations manager at RWA Solutions, explores the challenges that working effectively with a remote team can present.
Creativity matters: We can all do it
Successful business owners are familiar with the transactional approach to running a business (business planning, meetings, setting targets, sales and finance), but in reality, leaders are also very creative people and by harnessing creativity as a skill, we can all transform our businesses and grow them better, faster and more sustainably.
Why Leaders Should Keep Learning
Successful leaders never stop learning. Whether they read books, learn new skills, study academic or business journals, learn from their employees or peers, or strive for change through innovation, they all share a passion for wanting to learn new skills and ideas.
Build a team with the right skills and culture
When it comes to recruitment and building a team, how often do you spend time looking at an individual’s strengths and skills for the role?
Running in Circles - Resistance to Change
If you’re a business leader I’m sure that you’ve already started to make some connections between my running journey and the growing pains of your success. Chances are that at some point you’ve sat back and consciously thought ‘we can do better (or need to do better) but something has to change’. That’s the problem, change is hard and the ’too difficult’ box looms large. Change is inevitable and if you don’t continue to move forward you can be sure your customers will.