Learning and Development

To help you start thinking about the culture in your organisation as part of Consumer Duty, I like to think about something that I learned in school: the, ‘what, when, where, why and how’.

Is the corporate language in your workplace causing confusion? Around half of Gen Z and Millennial employees say that they have felt excluded from their workplace as a result of the excessive use of jargon. We examine what businesses can do to minimise jargon and to help strengthen communications between staff.

Although blended learning affords opportunities for increased engagement, flexibility, and effective employee learning experience, businesses may face challenges when implementing a blended learning programme. In this article we look at common challenges and how these can be mitigated.

Engaged learners are more likely to complete their courses, retain information and apply what they have learned in the workplace. However, firms as well as L&D professionals still struggle with engaging employees in learning activities. In this article, we will look at how you can better engage your learners.

Many users already take advantage of the ability to record external CPD on the Development Zone. But did you know that supervisors and team leaders can also assign CPD in bulk for webinars, internal training, and more, to members of their firm? Chloe Morris explains how.

Searchlight Insurance Training is delighted to launch a new compliance training programme with UKGI Compliance Consultancy.

A strong team that works together is essential within any business, and the positivity is contagious, spreading to our customer and business relationships.

49% of employees in businesses that foster a growth mindset feel the business also fosters innovation, leading to new opportunities and better outcomes for customers. In this article we will explore the benefits of a culture of growth mindset and how firms can implement this culture.

This year’s Mental Health Awareness Week's theme is anxiety. Feelings of anxiety are normal in us all, but sometimes they can get out of control and have a negative impact on our mental health. In this article, we look at 5 ways learning and development can help improve mental health in the workplace.