Learning and Development

Earlier this month, the Development Zone issued its 800,000th badge to learners – a major milestone in the development of a platform that has become embedded at the heart of hundreds of brokers’ T&C programmes. Tim Smith reflects on the significance of these badges in demonstrating continued understanding of regulatory topics.

Tim Smith looks at the importance of empathy in developing effective learning experiences.

Kay Godwin explores how e-learning allows firms and individuals to meet regulatory CPD requirements during the global pandemic.

Over the last year, we’ve seen an increase in the pace of change for training and development, moving further from the traditional model of classroom-based learning to a model where learning is entirely online. Tim Smith explores ways in traditional training material can be adapted for e-learning.

Tim Smith explains how delivering an effective training course is a bit like telling a story. It needs a strong beginning, middle and end.

Investing in a platform to support Learning and Development across your organisation can be a significant commitment in terms of both time and other resources.  Tim Smith explains how reporting features can help demonstrate return on investment.

Tim Smith looks at how the recording tools within the Development Zone can help individuals and firms demonstrate compliance with the requirements of the Insurance Distribution Directive.

Tim Smith draws comparisons between individuals’ CPD and the steps we regularly take to keep our IT infrastructure up to date.

Many people use simple and easy-to-use passwords out of convenience. In doing so, you may be leaving yourself vulnerable to hackers and cybercriminals. What are the most commonly used passwords still in use, and how can you take steps to ensure yours does not become the next target?

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