Learning and Development

Are you a visual learner, or do you prefer to learn by doing? Jessica Capper examines how e-learning can be designed to suit different learning styles.

Alexandra Brown joined RWA as a Client Engagement Associate in late 2021. Here she discusses her role and the support she will be offering to Aviva Development Zone clients.

There are many benefits to completing CPD, beyond regulatory requirements. This article looks at why you might not want to overlook your professional development.

With 2021 drawing to a close, it’s time to complete any remaining CPD hours. Here’s a reminder of how to record CPD and where to start.

We’ve recently reached an exciting milestone on the Aviva Development Zone – in October 2021, we issued our one millionth Open Badge, representing one million successful course completions since the platform was launched.

Undertaking CPD allows individuals to better understand any changes in their industry and to maintain the necessary skills and knowledge to keep up to speed with their peers. This article looks at the benefits of a positive approach to CPD.

The IDD requires insurance intermediaries to demonstrate the minimum necessary knowledge required for their role across eight core competencies – one of which is ‘assessing customer needs’. What does this mean in practice?

Carrying out CPD is a regulatory requirement for those involved in insurance distribution, but it is also common sense. This article looks at making training and competence second nature in your firm.

The IDD requires insurance intermediaries to demonstrate the minimum necessary knowledge required for their role across eight core competencies – one of which is ‘business ethical standards’. Why is ethical behaviour in business important?