Learning and Development

We spend a significant amount of our time with colleagues at work. Some may prefer to separate personal relationships from work, but this can cause isolation. Having friends at work has many positives, such as improved well-being and productivity.

There is another way to grow your business, and that is by developing your existing resources. Through training and employee development you can better engage your people by allowing them to develop their own skills and in turn, they will help you to grow your business.

Being self-aware is a vital skill in the workplace, especially in leadership and management roles. It allows you to understand how your behaviour affects others, and those with poor self-awareness can struggle to connect with their colleagues.

A strong learning culture in the insurance industry goes beyond compliance and obligations. How can firms create a culture that values learning and development and stay ahead of the competition by delivering exceptional service to their customers?

Accountability is not just about ‘being responsible’. It also means taking ownership of your role and behaviour in the workplace and acknowledging that your actions have consequences. Without accountability, a business cannot function.

According to Howden's cyber report, “the Cyber insurance market has the potential to scale to rival the size of other major P&C lines and the size of the market could reach £38 billion by 2030”. This comes as the same report shows an increase of nearly 50% in ransomware attacks so far in 2023.

Remote working may have had an overall positive impact on how we work, but it also has its drawbacks. Workers can feel isolated and alone, often finding it difficult to stay connected with their colleagues. This article looks at ways to keep in touch with colleagues that will also help to improve wellbeing.

Conflict is an inevitable part of the workplace, and when left unresolved it can disrupt productivity and create a tense working environment. In this article, we look at ways to manage and resolve conflict within teams.

To help you start thinking about the culture in your organisation as part of Consumer Duty, I like to think about something that I learned in school: the, ‘what, when, where, why and how’.