Learning and Development

With just four months left of 2022, are your staff on track to complete their CPD hours? What are the most effective methods for encouraging employees to carry out CPD?  

The Development Zone team is pleased to announce that a new and improved version of the system is soon to be launched. Learners will be contacted by the customer service team over the coming weeks regarding changes to the platform, which will have a fresh new look and enhanced useability.

Effective communication is essential in the workplace, but many communications fail to hit the mark. This article looks at why communications are so important and how they can be improved to lead to better outcomes for customers. 

E-learning has opened up many new opportunities for education, particularly during the Covid-19 pandemic. Learners can access resources and attend lessons remotely, among a range of other benefits. This article looks at how accessibility must be considered to ensure that e-learning is available to everyone.

In this article, we explore the latest e-learning trends for 2022.

How we learn best and the approach we prefer is individual to us. The same is true of e-learning delivery. Did you know there are many different styles of online learning? This article looks at how e-learning provides a solution where relevant content can be accessed easily, on-the-go and in one place.

What is gamification and how can it be used in e-learning?

Our Development Zone Course of the Month for April is ‘SM&CR – Individual Conduct Rules’. The Conduct Rules set out the basic standards of personal conduct that individuals working in financial services are expected to abide by and apply to almost all staff who carry out financial services roles within a firm.

If you have been avoiding updating your CPD record this year, now is the time to make a start. In this article, we look at what should be included in a good CPD record.