Emotions are inevitably a part of everyday experiences in the workplace, however, sometimes they can negatively affect others around you. In this article, we look at how being able to understand and regulate your emotions, as well as the emotions of others, is an important skill for the world of work.
Learning and Development

Most Common Passwords to Avoid in 2024
Password management system NordPass have released their annual report featuring the top 200 most common passwords for 2023. Is yours on the list?

Breaking Down Barriers – Increasing Consumer’s Access to Financial Services
The FCA has recently proposed new rules to maintain reasonable access to cash for personal and business customers across the UK. This article looks at how firms can mitigate barriers that may prevent consumers from pursuing their financial objectives.

How to combat Decision Paralysis
Decision paralysis can kick in when we are presented with too many options. As more work begins to pile up, it can be difficult to know which tasks to prioritise first. This article looks at ways of overcoming the effects of decision paralysis.

Maintaining Focus and Productivity
It can be challenging to stay focused and keep on top of tasks and projects during busy work periods, and there is also a risk of burnout. In this article, Regine Tse looks at some simple but effective ways to increase productivity and focus.

CPD – Don’t Leave it until the Last Minute
With 2024 quickly approaching, it’s time to complete any remaining CPD hours. Here’s a reminder of how to record CPD and where to start.

A Digital Balancing Act: The Pros and Cons of AI Application in the UK Insurance Sector
In this article, Laura Roberts discusses the application of Artificial Intelligence (AI) and how it can benefit the wider insurance market.

Do You Need to be an Extrovert to be a Good Leader?
Leadership is often associated with extroversion, but is that always the case? This article examines this misconception and highlights how introverts can be equally successful in leadership roles.

Reducing Groupthink in Financial Services
In this article, Chloe Morris discusses the recent webinar hosted by the FCA and PRA and examines how improving diversity and inclusion measures can reduce groupthink in the workplace.