With 2021 drawing to a close, it’s time to complete any remaining CPD hours. Here’s a reminder of how to record CPD and where to start.
Learning and Development
Celebrating 1 Million Open Badges
We’ve recently reached an exciting milestone on the Aviva Development Zone – in October 2021, we issued our one millionth Open Badge, representing one million successful course completions since the platform was launched.
CPD – Going Beyond the Minimum
Undertaking CPD allows individuals to better understand any changes in their industry and to maintain the necessary skills and knowledge to keep up to speed with their peers. This article looks at the benefits of a positive approach to CPD.
Assessing Customer Needs – What does it involve?
The IDD requires insurance intermediaries to demonstrate the minimum necessary knowledge required for their role across eight core competencies – one of which is ‘assessing customer needs’. What does this mean in practice?
Training and Competence – A Common Sense Approach
Carrying out CPD is a regulatory requirement for those involved in insurance distribution, but it is also common sense. This article looks at making training and competence second nature in your firm.
Ethical Behaviour in Business
The IDD requires insurance intermediaries to demonstrate the minimum necessary knowledge required for their role across eight core competencies – one of which is ‘business ethical standards’. Why is ethical behaviour in business important?
Starting a New Job During the Pandemic
How has the pandemic affected mental health and employment? We explore what employers can do to support new and returning workers.
Building Healthy Cultures through Competence, Capability and Professionalism
The competence and capability of staff working in insurance distribution is a crucial element in maintaining confidence in the sector. Does your approach to Training and Competence contribute towards a healthy culture?
Overcoming Self-Doubt in the Workplace
Feelings of self-doubt are a common experience for many people and can significantly hinder career advancement. What are the steps we can take to work on our personal - as well as professional - development?