This weeks’ article is the third in a series exploring how firms can approach monitoring to drive forward each of the outcomes under the Duty- and evidence this to the regulator. This weeks article will discuss how firms can approach monitoring in relation to the Consumer Understanding outcome.
Learning and Development
UKGI completes a successful conference season
UKGI has completed a successful conference season exhibiting with BIBA, amii, Bravo Network Airmic and the MGAA.
Active Listening: The Key to Success for Insurance Agents
Active listening plays a crucial role for insurance agents. This article outlines the essence of active listening, which goes beyond just hearing and involves understanding the client’s true needs and motivations.
Online teaching: A battle between forced learning and engagement
This article explores how UKGI Learning Solutions plans to boost learning and engagement by transforming the approach to e-learning courses.
Perfectionism: An Imperfect Way to Work
Being productive is what many of us strive for. However, being a perfectionist in the workplace can have a negative impact on your productivity. So, what can we do to ensure that our productivity is not being compromised by our need of perfectionism?
Unlocking Financial Support for Neurodiverse Individuals
Neurodiversity encompasses a wide range of neurological differences, including dyslexia, dyspraxia, autism, and ADHD, among others. While these differences bring unique perspectives and talents to the table, they also present distinct challenges, especially in managing finances.
Searchlight Achieves airmic Endorsed Learning Provider Status
Searchlight Insurance Training has successfully achieved Endorsed Learning Provider status from airmic, the Association of Insurance and Risk Managers in Industry and Commerce.
Moving Towards Better Mental Health: The Importance of Physical Wellness
Mental Health Awareness Week is running from the 13th to the 19th of May. This year’s theme, announced by the Mental Health Foundation, focuses on movement. Specifically, moving more for the sake of your mental health.
Leading by Example: The Importance of Senior Managers Undertaking CPD
Firms are required by regulation to ensure employees maintain adequate knowledge of eight core competencies (as set out in SYSC 28.2.2R:as transposed from the IDD), the Individual Conduct Rules, and how these apply to their role. Annual CPD requirements are designed to support and demonstrate this knowledge and assess an employee’s competency in their role.