Learning and Development

The gap analysis approach to learning measures what you know, but more importantly, what you don't know.

RWA IDD / T&C Scheme Specialist, Nicola Mathias, explains how the Aviva Development Zone can help brokers get to grips with the IDD.

We all know it is important to take a break from work, yet with the speed in which the world is digitally transforming, it is also getting harder to switch off from the workplace to make this easier.

Competency is an industry buzzword used whenever compliance issues are raised. But what is it and how can it be assessed? Kate Foreman explains.

Having the ability to take a step back, remain calm, and most importantly, avoid making it personal, can make all the difference towards a successful resolution.

IBM recently announced that they had issued their millionth open badge; a phenomenal achievement and one which highlights the increasing acceptance of micro-credentials.

A quick look into the leadership of the current England manager.

The Development Zone course design team has been hard at work adding new learning material to our ever-growing course catalogue.

Robin Wood reflects on the Development Zone's course of the month for July, which focusses on 'Religion in the Workplace - Accommodating Religious Beliefs'.