Learning and Development

An increasing reliance on digital communication during Covid-19 has damaged people’s confidence, resulting in socially awkward situations for many of us – including insurance brokers. How can we re-learn social skills?

The concept of “survival of the fittest” is well-established in the animal kingdom, but it can also be applied to the equally competitive world of commerce.  What lessons can our feline friends give us that can help us develop our own skills?

Many of us will have developed learning plans or training programmes to help colleagues maintain and develop skills necessary for them to be able to perform their job roles. How many of us will have considered how these fit within the context of a learning strategy for our firm?

What does it mean to be an ‘intentional learner’? We explore ways in which you can learn to be an effective learner and identify how to develop in your role.

How clear are your aspirations for the year ahead? Lisa Powell explores how managing your targets can bring you closer to where you want to be in your career.  

Training and development of employees is hugely important in insurance broking. How can middle managers display mentorship to their junior colleagues?

All of us will have had some sort of performance management interview during our career where we are asked to set ourselves goals or targets for the future. Skills development can be difficult to define. We look at why being specific about learning needs and becoming an ‘intentional learner’ is important. 

What’s the difference between a Training and Competence Plan and a CPD record? We take a look at how T&C Plans can be used as a living document to guide training and development.

Every trade, industry or profession has its own set of buzzwords and jargon that will often appear on a regular cycle and be presented as ‘the next big thing’.  What is ‘microlearning’ and how can it be deployed effectively?