Learning and Development

Although CPD is a requirement for staff at all levels in insurance distribution, we believe CPD can also help motivate individuals, improve performance and productivity, and enhance workplace culture.

Many of us will recognise the feeling of being so overwhelmed by the number of tasks on our to-do list that we end up procrastinating and achieve very little. How might this affect us at work and what can we do to overcome it?

Several large companies have been affected by cyber-attacks over the past month. In this article, we explore how businesses can do more to reduce the risks of a cyber threat.

Peer coaching is mentoring between colleagues who have no authority over each other. This allows people to share knowledge, feedback, and challenges and could help you to identify your next team leader or manager.

What should a CPD record include and how can the Development Zone help you to provide evidence of your learning journey?

Learning is essential for employees to develop new skills and progress in their careers. Companies that develop a learning culture lay the foundations for long-term success. How do you implement a learning culture in your firm?

With just four months left of 2022, are your staff on track to complete their CPD hours? What are the most effective methods for encouraging employees to carry out CPD?  

The Development Zone team is pleased to announce that a new and improved version of the system is soon to be launched. Learners will be contacted by the customer service team over the coming weeks regarding changes to the platform, which will have a fresh new look and enhanced useability.

Effective communication is essential in the workplace, but many communications fail to hit the mark. This article looks at why communications are so important and how they can be improved to lead to better outcomes for customers.