Learning and Development

49% of employees in businesses that foster a growth mindset feel the business also fosters innovation, leading to new opportunities and better outcomes for customers. In this article we will explore the benefits of a culture of growth mindset and how firms can implement this culture.

This year’s Mental Health Awareness Week's theme is anxiety. Feelings of anxiety are normal in us all, but sometimes they can get out of control and have a negative impact on our mental health. In this article, we look at 5 ways learning and development can help improve mental health in the workplace.

As L&D professionals are increasingly involved in high-level business initiatives it can be overwhelming to determine which skills to prioritise to make the most significant impact. In this article, we look at 5 skills that will help L&D professionals make a real difference for both individuals and organisations.

A reflective statement is an important part of the learning and development process for brokers. In this article, Nicola Mathias highlights why they are necessary and suggests what you may want to include in your reflective statement, when completing your Development Zone CPD record.

The Easter holidays may have drawn to a close, but with more bank holidays – and a royal coronation – soon approaching, it is important to remember not to let our guard down when it comes to cybersecurity. 

Learning and Development professionals play a crucial role in ensuring that insurance firms remain competitive and compliant by developing the knowledge and skills of their employees. Although CPD is a requirement for insurance firms it can offer many additional benefits for insurance firms. In this article, we look at 5 benefits Learning and Development professionals bring to insurance firms.

In the competitive insurance industry, firms face constant challenges to meet the demands of customers and offer innovative products and services. To achieve this, insurance firms require skilled and knowledgeable employees. Blended learning offers a flexible way to ensure employees are up to date with the latest technologies and trends to give your firm a competitive advantage.

Cognitive biases can affect our judgment, which if not managed properly, can negatively impact decisions, including those we make when managing our continued professional development. This article examines the types of cognitive biases to be aware of and how they can be mitigated.

The Consumer Duty will require a significant shift in culture and behaviour for all insurance intermediaries. Senior Management will need to drive the changes forward and set the tone from the top, embedding the cultural shift within the firm’s values and behaviours.