The FCA is consulting on a new Consumer Duty, which is aimed at setting clearer and higher expectations for firms’ standards of care towards consumers.
Learning and Development
Top Tips for Recording Your CPD
What information should a good CPD record contain? In this article we look at some tips for recording CPD effectively.
Meeting the needs of the IDD
Are you up to date with your CPD requirements? The IDD continues to apply to all staff involved in insurance distribution and staff need to complete a minimum of 15 hours of CPD each year.
Re-learning Social Skills in the Post-Pandemic Era
An increasing reliance on digital communication during Covid-19 has damaged people’s confidence, resulting in socially awkward situations for many of us – including insurance brokers. How can we re-learn social skills?
Lessons from a mother cat
The concept of “survival of the fittest” is well-established in the animal kingdom, but it can also be applied to the equally competitive world of commerce. What lessons can our feline friends give us that can help us develop our own skills?
Developing a Learning Strategy
Many of us will have developed learning plans or training programmes to help colleagues maintain and develop skills necessary for them to be able to perform their job roles. How many of us will have considered how these fit within the context of a learning strategy for our firm?
Learn to learn – become an intentional learner
What does it mean to be an ‘intentional learner’? We explore ways in which you can learn to be an effective learner and identify how to develop in your role.
Are your learners living their dream?
How clear are your aspirations for the year ahead? Lisa Powell explores how managing your targets can bring you closer to where you want to be in your career.