Learning and Development

Soft skills are increasingly important for recruiting new talent in the workplace. This article explores the benefits of developing soft skills for both firms and employees. 

In this article, originally published by T&C News, Tom Wood, UKGI Compliance’s Head of Commercial, explores why firms should avoid taking a tick-box approach to compliance and training and the importance of working towards a holistic approach.

In this article, our Learning and Design Specialist, James Best, explores recent considerations made in course design, and how they aim to increase value for learners.

Custom programs are a popular method for firms to group together similar courses and assign collections of learning in one go. Chloe Morris demonstrates how these can be created on the Development Zone and showcases the new user interface. 

This article outlines how the Development Zone team have explored the use of alternative course models to deliver learning in different ways to complement a range of learners and topics.

When welcoming a new recruit to your firm, it's important to ensure that they are able to hit the ground running. Our new courses, available on the Development Zone, will help new staff get a head start on their learning plans.

This weeks’ article is the third in a series exploring how firms can approach monitoring to drive forward each of the outcomes under the Duty- and evidence this to the regulator. This weeks article will discuss how firms can approach monitoring in relation to the Consumer Understanding outcome.

UKGI has completed a successful conference season exhibiting with BIBA, amii, Bravo Network Airmic and the MGAA.

Active listening plays a crucial role for insurance agents. This article outlines the essence of active listening, which goes beyond just hearing and involves understanding the client’s true needs and motivations.