As we enter 2023, the insurance industry is facing several challenges and opportunities. In the face of changing customer needs, new technologies, and evolving regulatory environments, insurance firms must adapt to stay competitive. Here are some key trends and predictions for the insurance industry in 2023.
Business Solutions
Improving Culture in Financial Services
A recent publication from the FCA has indicated that while many firms are showing improvement towards diverse representation and inclusive cultures, there is still more that needs to be done.
3 Ways AI Will be Used in the Insurance Industry
OpenAI recently released a chatbot that allows Artificial Intelligence (AI) to answer questions in a chat-like interface and take context from previously asked questions, to deliver relevant answers. Within a week, it surpassed 1 million users. But how will AI be used in the insurance industry?
Artificial Intelligence in Financial Services
The FCA is currently consulting with firms regarding how artificial intelligence (AI) may affect financial services and how it can be adopted safely and responsibly. How can AI-powered services benefit firms and what risks and challenges does AI pose in its implementation?
The FCA’s New Plan to Address Greenwashing
In an effort to clamp down on greenwashing, the FCA is proposing new measures on how terms like ‘ESG’, ‘green’ or ‘sustainable’ can be used, to help avoid the misleading marketing of products and services.
Social Media – Protect Your Reputation
Without a system of protection in place your business is open to risks. What steps can you take to reduce the risk of unauthorised content appearing on your organisation's social media channels?
ESG and the Future of Underwriting
A recent report has highlighted that ESG will play a major role in the future of underwriting. What does this mean for firms and what steps can they take to plan their own ESG journey going forward?
Social Engineering Attacks: Raising Awareness to Increase Resilience
Several large companies have been affected by cyber-attacks over the past month. In this article, we explore how businesses can do more to reduce the risks of a cyber threat.
How A Social Media Policy Can Protect Your Firms Brand
For businesses, social media is an invaluable tool to connect and communicate with existing and potential customers but are you aware of the dangers of not having a social media policy?
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