Business Solutions

Platforms like Instagram and TikTok are the last places most of us would look to seek personal financial advice. However, the FCA has been observing a rise in the popularity of "finfluencers" promoting financial products and services and how it may pose as a potential risk for consumer harm. 

While behavioural biases may be good for marketing and selling products and services, they can easily be exploited. Firms are expected to recognise the potential harms that behavioural biases can present for consumers and put their needs first.

In an ever-changing industry, skills that are important now may become outdated in the near future. Continuous learning equips employees with up to date skills and knowledge, competency in a job role and enables career development.

With the FCA publishing a reminder for consumers to be aware of fraud over the summer holidays, we examine how the use of AI is being used to detect cases of insurance fraud.

The UK government has set out plans to ban cold calls for financial products and services.

Workplaces with healthy cultures are shown to have positive effects on employees, such as increased job satisfaction and wellbeing. Organisational cultures also tie in with the Consumer Duty; integral business practices lead to fair treatment and good outcomes for consumers.

We spend a significant amount of our time with colleagues at work. Some may prefer to separate personal relationships from work, but this can cause isolation. Having friends at work has many positives, such as improved well-being and productivity.

Successful businesses are driven by leaders who inspire and guide their teams toward a common goal. This article presents practical ways to develop yourself into a successful leader.

Accountability is not just about ‘being responsible’. It also means taking ownership of your role and behaviour in the workplace and acknowledging that your actions have consequences. Without accountability, a business cannot function.